This app works with existing Bomgar installations, version 14.3.1 or above and support sites with trusted CA-signed certificates. The Bomgar Samsung Customer Client 2.2.8 runs on all Samsung devices with an official Samsung Android operating system, 4.0.3 or above. Remote Control – Allow your support representative to navigate your screen, access applications, type, and click as if they are holding the device in their own hands.īomgar InSight – Extend your representative’s vision by streaming live video.Ĭo-Browse – Browse websites and applications with your representative.Ĭhat – Chat back and forth with your representative. Screen Sharing – Share your device’s screen in real-time. Users can share their screen, stream live video, co-browse websites and applications, and chat with representatives from the comfort of their Samsung mobile device. With this app, users can receive secure remote support from representatives without ever logging into their desktop. Increase your service desk’s reach and performance with the Bomgar Customer Client for Samsung.
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